Live Video | Remote Visual Support | Blitzz ShowMe
Compatible Devices
About Application:
Blitzz offers a user-friendly, feature-packed solution for remote video inspections and customer support via live video, all without requiring users to download an app. Customer support technicians can remotely view a customer's equipment and use Blitzz to diagnose and resolve issues. They can also annotate images to collaborate on solutions and receive guidance on potential pitfalls during repairs. Key features include high-resolution image capture from live video, timestamped images with accurate GPS locations, image markup, image zoom, optical character recognition (OCR) for extracting text from images (e.g., building addresses, product reference numbers), screensharing, a pointer feature for highlighting objects during video calls, display of network quality for all participants, integrations with other applications, and more.